kN
khezwo N
1 reviews | Active since Apr 2021
15 Apr 2021, 10:28
Horrible service
my partner and I have been paying off the Vodacom contract since last year January we went to two different Vodacom stores to get a settlement and we settled the account both times and every time we settle the account we still continue getting messages from Vodacom that we still owing this account. The service is very terrible we even went to another store to get clarity and we were promised this issue will be resolved but even up to fate we still getting massages that we still owing and every time its different amounts.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Apr 2021, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2021, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kN
khezwo N's updateReviewer Update
21 Apr 2021, 07:32no one has ever tried to calle me or my partner we didn't receive any missed calls from vodacom. i have reported this since last week and we never got any response from vodacom this just proves how bad your service is. ***/ *** these are our contact details I am not sure which number you called when you are saying you where unable to make contact
kN
khezwo N's update21 Apr 2021, 07:32
Reviewer Update
no one has ever tried to calle me or my partner we didn't receive any missed calls from vodacom. i have reported this since last week and we never got any response from vodacom this just proves how bad your service is. ***/ *** these are our contact details I am not sure which number you called when you are saying you where unable to make contact