Horrible service

I app**** for a vodacom contract 2 months ago in the beginning of November and still I have not been attended to. I've called, sent emails and even went to the shop. I've sent my documents numerous times to the point where I don't feel safe. Still vodacom has not attended to my request.

I'm highly frustrated because it's clear that Vodacom couldn't care less. No one seems to take accountability and get back to me. As a business they keep passing from one post to the next. Why advertise online and make people apply online for a data sim and then not even have the decency to fulfill the sale. How is a customer supposed to get a hold of Vodacom. This is by far the worst experience I've had this year, I'm utterly shocked with the service.