SM
Sbahle M
1 reviews | Active since Apr 2025
09 Apr 2025, 18:50
Horrible service
I’m so disappointed I bought a phone in January using payjoy at pep in gateway and the phone went off when I returned the phone to the store it went for repairs on the 28th I went to the store and Vodacom rep**** saying they gonna deliver the phone within a week when I went to the store on the 7th they said they gonna give me another phone since the phone went for repairs for more than 6 weeks no update today they telling another story I need the phone because I’m paying for it horrible service ever Vodacom and payjoy
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Replies (1)Vodacom's replyOfficial
10 Apr 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
