SM
Sbahle M

1 reviews | Active since Apr 2025

09 Apr 2025, 18:50

Horrible service

I’m so disappointed I bought a phone in January using payjoy at pep in gateway and the phone went off when I returned the phone to the store it went for repairs on the 28th I went to the store and Vodacom rep**** saying they gonna deliver the phone within a week when I went to the store on the 7th they said they gonna give me another phone since the phone went for repairs for more than 6 weeks no update today they telling another story I need the phone because I’m paying for it horrible service ever Vodacom and payjoy

0
Replies (1)
Vodacom
Vodacom's reply10 Apr 2025, 08:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team