KM
Kelly M
1 reviews | Active since Oct 2017
11 Feb 2024, 12:30
Horrible service
Worst experience ever with Vodacom fibre home. I have had my fibre installed fora week now and activation is still not done. They call centre is even worse - zero help all they say is we can't see if activation has been done. DON'T EVER GET YOUR FIBRE FROM VODACOM!!!! HORRIBLE HORRIBLE HORRIBLE! I REGRET IT, I EVEN WANT TO CANCEL IT. Don't GET YOUR FIBRE FROM VODACOM.
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Replies (1)
Vodacom's replyOfficial
12 Feb 2024, 06:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Feb 2024, 06:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team