SN
Silindile N

1 reviews | Active since Nov 2014

16 Jul 2024, 14:49

Horrible Service

Hello Peter needs to start having minus stars for horrible service. Giving Vodacom Fibre even 1 star is not justice, they deserve no star at all. I have been without internet for a week now and they still have no update nor ETA for a technician. Since last August I have done nothing but fight with this side of business and it pointless to even go to instore because there is no representative for this division, you end up in a call fighting a loosing battle. Now I got surprised that I'm signed up for contract instead of month-to-month. I am stuck in this ABUSIVE relationship with Vodacom!!!!

Utterly useless!!! Enter at your own risk should be in their contracts.

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Replies (1)
Vodacom
Vodacom's reply17 Jul 2024, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team