SS
Samukelisiwe S

1 reviews | Active since Jun 2011

31 Mar 2017, 11:17

Horrible service

<p>I have been receiving horrible service from Vodacom and ended up closing all my contracts with them. I paid everything and sent emails with proof , I called the whole week and I am sent from pillar to post and yet my accounts are not closed. Does Vodacom dont care anymore. I had 3 contracts and closed them all due to their bad service I wonder how many customers are closing their accounts. I want confirmation that all my account are closed asap.</p>

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2017, 12:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team