1 reviews | Active since May 2012
Horrible Service
<p>I Have app**** for a contract a week ago 4 March the confirmation only called me on the 9th March - i called after getting her voicemail well apprently confirmation cant accept calls - and spoke to a chat consultant who advised hewill get someone to call me during me lunch - this did not happen - i called during my lunch and still waiting.</p> <p>I used to believe in vodacom service but not anymore - i will rather take my business elsewhere.</p> <p> </p> <p>And clearly by the review its apprent that Vodacom service has gone completely down the drain.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Terry-lee
We are sorry to hear of the circumstances under which your posting has reached us.
I received feedback that we have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Good Day Terry-lee
We are sorry to hear of the circumstances under which your posting has reached us.
I received feedback that we have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Well I would like to thank you for no service what so ever - so yes they called ect and promised my delivery will be made 14/03/2017 and what was I expecting?????
I call today 15/03/2017 to be told there is no stock well done to the consultant for makingempty promises and to your customer service for having the decency of notifing me of this!!!!
Please cancel the contract!!!!!
Well I would like to thank you for no service what so ever - so yes they called ect and promised my delivery will be made 14/03/2017 and what was I expecting?????
I call today 15/03/2017 to be told there is no stock well done to the consultant for makingempty promises and to your customer service for having the decency of notifing me of this!!!!
Please cancel the contract!!!!!