PS
Pamela S

1 reviews | Active since Jun 2010

25 Feb 2017, 07:21

Horrible service

<p>I took out a contract last year and it was activated in September 2016. The package received is an S7 and a galaxy tab3 lite tablet. The S7 was activated but the tablet not. I am supposed to receive 250mb on a monthly basis but since the activation was not done,i haven't been able to enjoy the benefit. I have called numerous times to get this sorted but am being pushed from pillar to post. I've had it.</p>

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Replies (1)
Vodacom
Vodacom's reply25 Feb 2017, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team