Horrible service
<p>I have a contract with Vodacom and they subscribed me to some travel data which charges R99 and the useless help desk agent told me is recurring. What does recurring mean? It means the same data am buying for 30 days I want to buy every month with my airtime. It cannot be that easy to sign up for a R99 deduction. Told her I never signed up for travel data. So I regret why took a contract with Vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Let the consultant don't bother!
Let the consultant don't bother!