HORRIBLE SERVICE!

What a horrible service!!! They are sending the "smooth-talkers" door to door to sell Fibre. Signed up from the 1st July. Got the Fibre connected eventually only from the middle of July. From then until now had few interruptions. One lasted for 5 days!!! No point of contact except for rather useless call centre who CANNOT put you through to the Fibre team, because they don't have phones there. Was told by the sales persona and the technician Allister, that i am on a Month-to-month contact. Was suppose to have VOIP working too. Still not working - 2 months later. Finally, after 2 months of no service, decided to cancel with Vodacom - got a bill for 14k, as apparently i am having a 24 months contract!!! My husband and I were clients for over 15 years for our cellphone contracts. Never had problems, BUT THIS is outrageous!