Horrible service

<p>I have been trying to resolve an issue with vodacom since October 2016. In December I thought I was getting somewhere, only for no one to contact me, as usually happens. Again in Jan, three people advised that my matter would be treated as "urgent". I have this all on mail. It's now three weeks later and I have NOTHING. Not even a call to say they are still busy.</p> <p> </p> <p>I have reversed debit orders and will not be paying you guys simply because I am not getting a service. That is pretty fair if you ask me.. It is utterly pathetic how you have chosen to treat a consumer, and I will never want to be a Vodacom contract user or suggest you guys to anyone.</p> <p> </p> <p>I have no more words for the non existent service you guys offer. It's truly shocking. </p>