AB
Albe B
1 reviews | Active since Dec 2013
05 Apr 2023, 09:07
Horrible service
Horrible service, Vodacom upgraded my voice account to a home internet account! The resulting effect is that I cannot use my phone to call and neither can I buy minutes for my phone. After having spoken to no less than 10 consultants, the only answer they could give me is that they will return my minutes a month later. This despite the fact that I use my account for business! I would not recommend Vodacom to anyone.
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Vodacom's replyOfficial
05 Apr 2023, 10:26Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Apr 2023, 10:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team