MO
Maryke O

1 reviews | Active since Oct 2016

16 Dec 2016, 07:18

Horrible service

<p>For 6 weeks now my phone has been soft locked every day . I must phone vodacom everyday for my phone to work and each time they tell me we gave send in an request for the problem. I went to the vodacom store 8 times already and they phone i get told they have talked to "the boss" and the problem is fixed. What happens the next day its locked again. And this is not the fisrt problem i have had with vodacom. They have bad service and i do not recommend them for anyone expecally when gou have to beg them for your phone to work and your account is paid up to date.</p>

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Replies (1)
Vodacom
Vodacom's reply16 Dec 2016, 07:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team