1 reviews | Active since Dec 2016
Horrible service
<p>So frustrated, I paid my account at Vodacom on the 3rd of December at Vodacom eastgate,two days later I received calls from Vodacom telling me to pay,I then went back to Vodacom and I was told not to worry it's all good .but still nothing I spent both Saturday and Sunday at Vodacom where eventually the lady in Accounts by the name of Amanda told me that I need to send proof of payment which can only be sent from Vodacom that has been done . To my surprise my lines and my wife's phone have been switched off and calling Vodacom doesn't help . Vodacom really doesn't care about customer support and service anymore I need someone to sort out this mess</p> <p>regards</p> <p>craig de freitas</p> <p>and my no ********** 404 which is currently been switched off after paying R8195.84</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
