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Abdur D
1 reviews | Active since Jun 2020
11 Feb 2023, 12:43
Horrible service
Horrible service. One week of trying to solve an issue with my contract. Not one person at any department is able to assist me. They keep giving me reference numbers and say that someone will contact me. It’s already been a week. They are charging me amounts without issuing me data or minutes that they agreed to.
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Vodacom's replyOfficial
11 Feb 2023, 14:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Feb 2023, 14:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team