VM
Vanessa M
1 reviews | Active since Dec 2023
09 Dec 2023, 12:39
Horrible Service
I’ve been trying to cancel a contract for the past 2 years but no luck, and I’m still making payments cause it affects my credit score. Just like today I called and I’ve been on hold for more then an hour such horrible service but they are so fast to bill your account,
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Vodacom's replyOfficial
11 Dec 2023, 07:35Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2023, 07:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team