1 reviews | Active since Oct 2016

13 Oct 2016, 12:26

Horrible service

<p>I have never in my life received such horrible service! I received a message to say that my account is in the arrears for a specific amount yet It works on, and has been such for years, a debit order. I call your so called "call centre" and I get told to speed up the process while they investigate to do an EFT or a cash deposit</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 13:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team