Horrible service

These people have the most horrible admin and customer service. Contract was cancelled in June, the call was made on 02.06.2025 at 15:46 which was a 9 minute long call to cancel the contract. The last debit order went off end of June as discussed, yet they are still debiting. They not responding on my emails advising them to go listen to that call. These lawyers phone my mother while she was in hospital and she told them last month to check for my emails and call me. They never got back to us and just decided to debit again yesterday. She is under going treatment and does not need stress.!! She gave consent to phone or email me!!