SvS
Servaas van Staden-Coetzer
1 reviews | Active since Feb 2017
11 Oct 2021, 16:55
Horrible service
They are very eager to call you and make a sale but when the ***** up and has to cancel a deal they take their time letting the client wait and wait. I called in on Friday and today and I'm still waiting on a call from cancellations. All I get when I call in is excuses and more excuses. They caused this mess and now I have to suffer indefinitely until they decide to work. They never wait for my money when I have to pay.
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Replies (2)
Vodacom's replyOfficial
12 Oct 2021, 08:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 08:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SvS
Servaas van Staden-Coetzer's updateReviewer Update
12 Oct 2021, 08:32That is exactly what you been saying since 8 October yet I'm still waiting
SvS
Servaas van Staden-Coetzer's update12 Oct 2021, 08:32
Reviewer Update
That is exactly what you been saying since 8 October yet I'm still waiting