Horrible service
<p>So, last week I went to 3 different vodacom shops to assist me with transferring my normal individual vodacom account to a vodacom business account. I recieved 3 different answers. In the end I went to Tygervalley Vodacom (the big shop) as they told me the assistant manager will be able to give me more info. I have two todlers and after waiting for more than half an hour left. I have send messages via the online site to request a call back. And yes.....still waiting. Absolute shocking service and the knowledge of the staff are terrible.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Any idea when as 24 hours has now passed and still no contact from a consultant?
Any idea when as 24 hours has now passed and still no contact from a consultant?
