horrible service

<p>I had a contract with vodacom. Paying a total of around R30000 for a Samsung s5 and 1G of data monthly. My phone got ****** a few months before my contract expired and after I was due for an upgrade. I was covered with Vodacom insurance and claimed. I was told i qualify for the newer Samsung but that no stock was available and that they dont know when they would have stock. I was 'sold' the LG G4 being told that its fantastic, later finding out that the consultant incentive on selling the G4 was just the highest for that month. I wanted to return the useless phone the next day but was told that I'm not allowed to. This phone consumes insane amounts of data, even after turning auto updates off and restricting background data on every single app. That led to most apps like maps and whatsapp and emails not even functioning properly. Complained about it before and was given 2G data (lasted about 2 weeks with minimal use)and told to contact LG. I did not buy the phone from LG but seeing as Vodacom already got money from me, they just dont care. I loaded R60 data on Friday (sent maybe 2 whatsapps and the data was finished on Saturday) and recharged another R60 yesterday (also sent only a few whatsapps) and its finished again this morning. Called customer care to be told that they would investigate and call me back. They never did. Its not abnormal data use on this phone, this phone is just not worthy of being called a phone, as with every single G4. It is the worst thing I have ever owned. Customer after sale care at Vodacom is non existent. Never ever buy or even accept an LG G4 for free as it is an absolute nightmare.</p>