1 reviews | Active since Aug 2016
Horrible service
<p>My calls are constantly dropping. After logging a call 2 weeks ago there is still not resolution. Tried now to message an agent on their site, but 2 agents have dropped their lines (ironic for a communication provider, no?)</p> <p>When I finally got to a point of explaining that I work from my phone and that up to 50% of my outgoing calls are dropped, I was told, "These things take time". News update -So does having to redial 50% of my calls. </p> <p>Horrible service, and horrible excuses. Very disgruntled RED customer. Wish I could have re**** on the normal Vodacom channels to lodge my complaint, but I keep getting CUT OFF. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
