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sven A
1 reviews | Active since Dec 2011
23 Jul 2020, 17:43
Horrible service
5 days since our review, we have called in twice, Vodacom have not called us as promised. More and more people saying we will escalate and nothing happens. And when we ask what will be different this time, it's a shrug response and get told to call back again
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Vodacom's replyOfficial
24 Jul 2020, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team