Horrible service

I was just at the vodacom west street Durban branch, the one opposite 320 building, i went there to inquire into which vodacom account i must pay into as i have canceled the debit order, the shop was empty i entered and 3 ladies were at the counter i asked the 1st 2 ladies which account to pay into as they appeared on my app they did not seem to know, they then said i must go to the 3rd lady for assistance i asked her and she also didn't know, as im Speaking to this lady she is on her phone, the landline phone rings she answers it doesn't even asked to be excused speaks to whoever for a good 2 minute, after that she got Back to whatever she was doing on her cellphone this is the same lady who was extremely nice to me the last time I was there to purchase the phone im no longer a priority as im not bringing her a sale, i asked if i could use their phone to call the call center to get banking details she said i can't use their phones i should get a vodacom sim from somewhere or even ask a colleague to use their vodacom sim phone to make the phone call all this time this lady is not even looking at me in the eye she is busy on her phone and refuses to let me use their phones to make a call to their call center as i no longer have a vodacom sim, how am i going to get Vodacom baking details if the same staff who sold me the phone now refuse to help and and give me ****ty service.