JM
Jay M
1 reviews | Active since Jun 2017
01 Dec 2025, 11:27
Horrible Service!
I app**** for a contract Iphone 13 and was told the order will be delivered in 3-7 working days. 8 days later the phone still not delivered, I called Vodacom to follow up & been told that the phone is out of stock and it will take 14 days to be in stock then delivery will be taking place. No communication hence I been waiting and no one advised me. This is a urgent matter & feel like cancelling this & rather try MTN!
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Replies (1)Vodacom's replyOfficial
01 Dec 2025, 12:17 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply01 Dec 2025, 12:17
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
