JM
Jay M

1 reviews | Active since Jun 2017

01 Dec 2025, 11:27

Horrible Service!

I app**** for a contract Iphone 13 and was told the order will be delivered in 3-7 working days. 8 days later the phone still not delivered, I called Vodacom to follow up & been told that the phone is out of stock and it will take 14 days to be in stock then delivery will be taking place. No communication hence I been waiting and no one advised me. This is a urgent matter & feel like cancelling this & rather try MTN!

0
Replies (1)
Vodacom
Vodacom's reply01 Dec 2025, 12:17
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team