SH
Sabelo H

1 reviews | Active since Feb 2023

21 Aug 2025, 10:06

Horrible service

They have been giving me the worse service ever, every day there is a fibre outage but come month end a full debit amount. Some of us work from home and now I must make alternative plans

0
Replies (2)
Vodacom
Vodacom's reply21 Aug 2025, 10:15
Official
 
Dear Customer,
 
Thank you for bringing your complaint to our attention.
 
Please be advised that a consultant will be in touch with you shortly to assist with your query.
 
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
 
Kind regards, 
Vodacom Consumer Website Team 
SH
Sabelo H's update23 Aug 2025, 12:51
Reviewer Update
Absolutely nothing has been resolved. 6 days and I've 2 days worth of connection. Horrible service from you guys. If you don't want to supply this area with your fibre service then please allow another service provider to take over. We can't be suffering every single day.