Horrible service

I would encourage nobody to ever use Vodacom fibre. We are without fibre for 8 days now loged about 12 calls with reference numbers. Their service is absolutely ******* for such a large organization. When you log a complaint all you hear is Oh I am sorry and apologize. The poor front line operators have to take the brunt of the complaints but their support system behind them cares absolutely nothing about their customers as long as they get their money and the so called managers get asked to phone back but we are still waiting for a call and customer care can just as well close there Branch. They don't follow up and could care less about their customers. They are absolutely useless!!!!!!!!