Horrible service

I have been calling vodacom from February to fix my fibre router which was under contract. With the load shedding the power plug burnt-out protecting the router. I had to replace unit myself. I keep calling in and I'm informed a technician will attend to the matter. Please don't get vodacom fibre. Your Rather go with any other service provider. We in secunda don't have a choice with fibre as they are the only service provider here. We have endless issues that they do not attend to because they hold the monopoly. If your looking at vodacom for gaming... Don't please!!!!! The server has issues logging into psn. They can't explain why it can't at times and why it logs off on its own at times. I put on my LTE when I can't log in to PSN and it immediately logs in. Only the fibre doesn't allow the sign in at times. Go with another provider and avoid horrible service.