1 reviews | Active since Aug 2017
Horrible service
<p>i made a payment on my contract account which reflected in the previous' owner's account. the consultant sent the invoice to "pop" for them to allocate the payment to my correct account, 3 months later my outgoing calls keep getting barred and everytime i follow up no one knows what to do, the store can't help they call subscriber collections, subscriber collections tells me i must go to the store. even today my line is blocked again although my payments are up to date, in fact i have paid more.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Lebogang,
Feedback has been provided.
Regards,
Cassandra
Dear Lebogang,
Feedback has been provided.
Regards,
Cassandra
