TB
Tarryn B
1 reviews | Active since Apr 2025
10 Apr 2025, 15:52
Horrible service.
I was on a call with a sales consultant in January regarding funeral cover with Vodacom. He did a quote with me. He told me that his superiors needed to listen to the call recording before I could get my policy schedule and have my cover put in place. It’s April, I have received ANYTHING since.
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Vodacom's replyOfficial
11 Apr 2025, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply11 Apr 2025, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team