NC
Nadine C
1 reviews | Active since Oct 2018
22 Oct 2018, 15:23
Horrible service
Dear Vodacom
10months later and I have now cancelled my account for the third time this year. And now due to the extreme incompetence of your cancellations department, my credit record is being influenced very negatively!! How much longer can this go on!! I’ve cancelled my contact 3 times!!!! And I’m still being called and told I owe money! Shocking!!!
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Vodacom's replyOfficial
22 Oct 2018, 16:19Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2018, 16:19
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team