BM
Boitumelo M

1 reviews | Active since Sept 2018

12 Sept 2018, 15:15

Horrible service

I've recently called vodacom accounts department to cancel my contract debit order so that I can pay by hand because I am now unemployed and the debit order keeps bouncing due to lack of funds. They said they would send me a text with the banking details but I am still waiting. You;d swear they don't want their money

0
Replies (1)
Vodacom
Vodacom's reply12 Sept 2018, 18:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,