1 reviews | Active since Jul 2016

03 Apr 2018, 09:06

Horrible service

I went to upgrade my phone on the 2nd of April. Firstly the specials that were valid until the 2nd were no longer valid. Then I got talked into an LGV30 which is the biggest piece of *******. The camera (which is the main reason I get an expensive phone) has horrific quality, it's already not working properly (the flash refuses to turn on). I tried to transfer files onto the phone and it tells me there is no room, but there is 100GB available. I took the phone back to them and showed them the reviews and I was told that dont trust reviews and there is nothing wrong with the pictures and they weren't blurred. So basically it's a piece of junk thats costing me alot of money. I feel if the sales people are going to push you into upgrading at least upgrade to something the client can use.

0
Replies (2)
Vodacom
Vodacom's reply03 Apr 2018, 10:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

's update09 Apr 2018, 08:23
Reviewer Update
I got contacted by Vodacom and told them my story. I am still waiting for this issue to be sorted out as they don't seem to be interested in clients at all