Horrible service
I went to upgrade my phone on the 2nd of April. Firstly the specials that were valid until the 2nd were no longer valid. Then I got talked into an LGV30 which is the biggest piece of *******. The camera (which is the main reason I get an expensive phone) has horrific quality, it's already not working properly (the flash refuses to turn on). I tried to transfer files onto the phone and it tells me there is no room, but there is 100GB available. I took the phone back to them and showed them the reviews and I was told that dont trust reviews and there is nothing wrong with the pictures and they weren't blurred. So basically it's a piece of junk thats costing me alot of money. I feel if the sales people are going to push you into upgrading at least upgrade to something the client can use.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
