Horrible service
Last week Friday i did an upgrade online and they said someone will call me to complete the upgrade and i did not receive the a call. Today i called you and provided you with the ref number but they could not assist me and this is after i was on a call for 25 minutes. Can someone please assist me with this upgrade *** for the ********** number. Or otherwise you can assist to rather cancel the policy
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team