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oke N

1 reviews | Active since Jun 2013

02 Nov 2017, 15:33

Horrible service

Hi

I'm writing in relation to my phone that's been giving me problems in not operating well and I'm not settled well with the fact that I've still not received any sort of contact from you that I have been waiting for. I've taken the phone in four times already and it's is still not working to the best of my expectations. This is getting too much to deal with now, and it's making my communication with people trying inform me about my missing niece whereabouts a challenge as they are unable to get a hold of me when needs be because of this phone -not also forgetting that my FNB app is still not working which gives me challenges in running my business. Please do something about this issue. Job ********** 4 . I.M.E.I : ********** 719846

0
Replies (2)
Vodacom
Vodacom's reply02 Nov 2017, 15:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Nov 2017, 16:36
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

Warm regards,

SS