HORRIBLE service

Still no solution or service since 17 January - what nonsense are we dealing with here. And Vodacom cancels my order without informing me because VUMATEL apparently could not get hold of me!!!!! How does that work - I am not VUMATEL's client and VODACOM is useless - grow a backbone - give service - follow up. Train your agents, sort out your customer service. If a client enters their ID number link them with the same agent every time - I am fedup having to explain the horrible situation every day to someone else over the past 6 weeks. SIES MAN!!!!