Horrible service

I signed up for Vodacom Fibre in 2021 and i never got internet now 2 years later they started deducting money from my account for a router that was never delivered and has been on the shelf at Ram courier. After i notified them of the mistake that THEY made i had to cancel the router that i never received and then after this long process boom they deducted money again and to date have not received any refund. This is really bad and i don't recommend anyone doing business with them.