HORRIBLE SERVICE

i took my phone in for repairs on the 7th of November to Vodacom in Westgate. they took my phone but could not provide me with a job number, i was told i would get a job number on the 9th, i did not hear from Vodacom and i called them on the 12th, i was told the guy who took my phone is not there and i must wait for him to come back, i refused to wait and forced them to follow up on my repairs , i was told it is with a technician and they would get back to me, i again heard nothing, i phoned today and was given 3 different numbers to try and follow up, <br> <br> here is my problem, i work in the IT department and FNB, and if i were to even think about treating our clients like this i would be called into a room and either recieve a warning or be seriously repremanded, the fact that people think this kind of service is okay and we just have to deal with it is appauling, it is YOUR job, you get paid to do it, so do it, i am tempted to drive to westgate and make sure they are very sorry<br> <br> i spoke to Chantel Ferris now at Cresta who was very friendly and asissted and promised to call me back, that means one person in the 3 different stores that does her job<br> <br> i am ****ed off