DS
Dudu S
1 reviews | Active since Nov 2019
17 Mar 2021, 14:14
Horrible service
I logged a simple complain regarding my mailbox two weeks that Vodacom deleted and even now the query is still not resolved. I have so many things to do following up with Vodacom is not part of my to do list.
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Replies (2)
Vodacom's replyOfficial
18 Mar 2021, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DS
Dudu S's updateReviewer Update
18 Mar 2021, 07:41They told me that it will be activated within 48 hours a week ago. The problem is not with SMS I'm receiving SMS's all day the problem is with the mailbox. Please cancel the contract I need to change to another service provider.
DS
Dudu S's update18 Mar 2021, 07:41
Reviewer Update
They told me that it will be activated within 48 hours a week ago. The problem is not with SMS I'm receiving SMS's all day the problem is with the mailbox. Please cancel the contract I need to change to another service provider.