BS
BEVEN S
1 reviews | Active since Sept 2012
21 Feb 2020, 10:40
Horrible Service
I have a Vodacom number that l have used for many years now. I have always been able to make both local and international calls. I have a meeting in session right now which l am supposed to join telephonically however l cannot! I am getting a message saying l do not have access to make international calls! I have had a chat with the useless Vodacom Twitter support who gave me this code to dial *185*89#. NOTHING has changed! Instead l am now going to be billed R5 for the international calling service each month! THIS ****** THIS KEEPS SAYING I DO NOT HAVE ACCESS!!!!!
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Replies (2)
Vodacom's replyOfficial
21 Feb 2020, 13:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Feb 2020, 13:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
BS
BEVEN S's updateReviewer Update
21 Feb 2020, 13:30In due course is the best you can do? My meeting is in session!!!! Someone has to fix this nonsense NOW!
BS
BEVEN S's update21 Feb 2020, 13:30
Reviewer Update
In due course is the best you can do? My meeting is in session!!!! Someone has to fix this nonsense NOW!