TT
Tammy T
1 reviews | Active since Mar 2013
25 Feb 2022, 14:13
Horrible self service app
I have been trying to speak to an agent for over 20min, all that happens is being thrown from one self help to another. Tobi. How ridiculous that your services are for the literates and smart phone owners. My mother does not own a smart phone, tobi link can not be utilised. All in an aim of trying to deactivate a service from Vodacom! How ridiculous!!!!
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Vodacom's replyOfficial
27 Feb 2022, 12:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Feb 2022, 12:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team