1 reviews | Active since Jan 2018
Horrible response
I've been trying to get my Fibre installed from the beginning of December 2017. All was in place and signed - no one pitched for the installation. I've been trying to get hold of someone for the past 2 months to assist with no luck. Very very very disappointing
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for your patience. We have escalated this matter to the Fibre team for review and feedback.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for your patience. We have escalated this matter to the Fibre team for review and feedback.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,