DV
Danielle V
1 reviews | Active since Apr 2014
31 Oct 2019, 13:35
Horrible people at Vodacom Festival Mall
I upgraded my contract 3months ago and I'm paying extra every month for wireless headphones which I haven't received and every time I call or go to see them they act like they don't know what I'm talking about even though it shows in my bill every month, they refuse to remove the item from my bill and won't give me the headphones either!
Ridiculous!!!
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Vodacom's replyOfficial
31 Oct 2019, 13:48Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2019, 13:48
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team