RT
Rocky T
1 reviews | Active since Aug 2019
11 Mar 2021, 09:52
Horrible Network experience ever
I have been experiencing network down time in Orlando east for almost 6 months now, I have complained about the network various time however the customer service is not helpful, I have been transferred from one dep to another. without any help. The network it connects and disconnects for 15 to 30 min, and since am working from home it becomes very stressing for me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Mar 2021, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Mar 2021, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Mar 2021, 12:22Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2021, 12:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we have responded via email. Regards Consumer Website Team
Best regards,