WW
Willem W

1 reviews | Active since Feb 2020

10 Feb 2020, 14:06

Horrible network!

Been experiencing network problems since friday 7 February 2020. No mobile data connection, no wifi in the modderrivier/hopetown area. Can't process payments for clients at the lodge, no calls, no internet. Have to go climb a hill to get network. Totally unacceptable.

0
Replies (2)
Vodacom
Vodacom's reply10 Feb 2020, 14:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WW
Willem W's update10 Feb 2020, 14:13
Reviewer Update
You won't be able to reach me, seeing as I'm not going to sit in the hill for the whole day to see what happens with the network.
Feel free to send an email.