RV
RUDI V
1 reviews | Active since Dec 2022
03 Oct 2024, 13:47
HORRIBLE LISTENING SKILLS
Horrible listening skills. I had a contract that was ending in July I asked the consultant to only load some autimime on it as a month to month until I want to upgrade ,however he added it to the other contracts I have aswell as the one that was ending ...now I am sitting with additional airtime on numbers that are not used in a cellphone and am being told by consultants in the shop that this cannot be rectified...so now I have to cancel all my stuff in order to get rid of this idiots mistake...I do not recommend vodacom to anyone at this point in time
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Replies (1)Vodacom's replyOfficial
03 Oct 2024, 14:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2024, 14:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
