Horrible internet experience
Terrible internet (fibre) service. Continues buffering; takes the joy out of watching tv. Will not recommend Vodacom fibre to anyone. Worst part? To get out of this bad deal we have to pay over a R1000. Shame on you Vodacom!
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Replies (2)
Vodacom's replyOfficial
30 Mar 2022, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Mar 2022, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Apr 2022, 12:08Dear Jillian Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call the Fibre team on *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2022, 12:08
Official
Dear Jillian Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call the Fibre team on *** for any further assistance. Regards Consumer Website Team
Best regards,