WW
Warren W
1 reviews | Active since Apr 2010
24 Aug 2020, 15:58
Horrible, horrible *********** people.
I have been struggling to cancell vodacom contracts for the last 3 months. You think they cancell but they dont. When you realise the problem your hell starts. I have after many calls now a credit due on ***. This is not materialising, but vodacom phones me 15 times a day about R94 I apparently owe on ***. How on earth can a person sort things out with the one after the other *********** worker. You cant email, you cant go see anyone. You are just subjected to this frustration all the time. With no reasonable expectations of being sorted out.
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Replies (1)Vodacom's replyOfficial
24 Aug 2020, 16:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
Vodacom's reply24 Aug 2020, 16:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Tea
