kN
khosi N

1 reviews | Active since Jun 2013

19 Nov 2016, 11:26

Horrible! Horrible! Horrible Vodacom

<p>I bought a phone three weeks ago, it was an upgrade. two weeks later the phone has a screen problems. I bring it in and they tell me it has liquid damage, mind you I have never dropped it in water or anything of the sort. now they want me ronpay for a contract phone that is three weeks old and ruined. Never! I have been with Vodacom for 10 years and I am moving to another provider. You do not treat customers fairly and I am taking this to the ombudsman. </p>

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2016, 06:05
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites