Horrible Horrible Horrible Service

I received a Vodacom LTE router on the ***. It did not work, and I phoned the helpdesk *** numerous time trying to sort it out.<br> <br> After a week and a half of calls with vodacom helpdesk, I finally received a replacement router on 25/11/2015.<br> This one only connects with the guest account according to the helpdesk, and the provisioning is apparently not done. <br> <br> After several calls to the helpdesk again, being on hold for 40min , being **** to by Inocent Mokhondo that he will call me back <br> Now I cannot even contact the helpdesk as the system says \Sorry you exceeded you monthly access limit..."<br> <br> THIS IS HORRIBLE TERRIBLE SERVICE. WHAT MUST I DO NOW??? I MUST I GET THIS FIXED!!!<br> """